International Hospitality · Leadership · Culinary Culture
CRISTIAN MARINO JOURNAL
English edition
Featured
The Mistake You See May Not Be Where the Problem Started
A guest is waiting for a room that is not ready. The visible mistake may be the last step in a much longer operational sequence.
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The Wider View
The Rooms Outside the Hotel Are Entering the Tourism Map
Short-term rentals are becoming easier to measure across Europe. For hotels and destinations, the shift is also about seeing a larger share of the accommodation market.
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Leadership
Correcting a Team Member Without Humiliating Them
Leadership under pressure without weakening dignity or trust.
Hospitality
The Accessible Hotel Stay Now Begins at the Booking Screen
The digital journey is becoming part of the accessible guest experience.
Culinary Culture
The Eggplant Parmigiana Guests Always Ask Me For
A personal recipe and reflection on simplicity, memory and guest expectations.
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